Privacy Policy

1. Introduction

3D4U (I.O.P.S bv) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide, including but not limited to:

• Name and contact information (email, phone, address)
• Company information (if applicable)
• Project descriptions and design files
• Payment information (processed securely)
• Communication history with our team

2.2 Automatically Collected Information

We may automatically collect certain information about your device when you visit our website, including:

• Browser type and operating system
• IP address and location data
• Pages visited and time spent on the site
• Referring website information
• Device identifiers and cookies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and improve our 3D printing services
• To process orders and send related updates
• To respond to your inquiries and provide customer support
• To send marketing communications (with your consent)
• To analyze website usage and optimize user experience
• To detect and prevent fraud and security issues
• To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal requirements.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand how you use the site and remember your preferences. You can control cookie settings through your browser.

7. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and providing services, including payment processors and shipping partners. These providers are contractually obligated to protect your information.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to object to processing of your information
• Right to data portability
• Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

9. Design Files and Intellectual Property

Your submitted 3D design files are treated as confidential information. We will not use, reproduce, or share your design files without your explicit written consent, except as necessary to fulfill your order. You retain all rights to your original designs.

10. GDPR Compliance

3D4U complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We process your data lawfully and transparently, with appropriate legal basis for each processing activity.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website and services after changes constitute your acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Last updated: May 2026